Be Ready if the Unexpected Occurs: Create Your Claims Portal Account
Don’t wait until after the storm hits to create your Claims Portal account! It’s the fastest and easiest way to file a claim – right at your fingertips.
To create a Claims Portal account, all you need is your policy number and policy mailing zip code. Please note that for added security, Claims Portal login credentials are separate from your Customer Portal credentials.
Our online Claims Portal gives policyholders 24/7 access to:
- File a claim
- Check the status of their claim
- Locate their Claim Adjuster’s contact information
- View their date of inspection, if needed
- Upload important documents
Customers can also file a hurricane-related claim by calling 1-844-MyAIIC1.